Skills

User Experience
Techniques

Wireframes
Sitemaps
Heat & journey maps
Card sorts
User testing & test plans
Heuristic evaluation
A/B testing
Personas
Surveys

User Experience
Tools

Axure RP 6
OmniGraffle
Sketch
Usertesting.com
SurveyMonkey
Crazy Egg (heatmapping)
Paper Prototyping
Interactive Prototyping

Content
Management

Ektron 8 and 9
WordPress
Oracle UCM
Stellent
Xpedio
SharePoint 2007, 2010
SharePoint Designer
Wix

Content
Governance

Accessibility remediation
Content strategy
Siteimprove
Moz
Screaming Frog
Content Insight
Weblink Validator

Analytics
& Reporting

Hubspot
Webtrends Analytics 9
Google Analytics

Development, Graphics,
& Presentation Systems

Adobe Creative Suite
(Dreamweaver, PhotoShop, Illustrator)
Notepad (handcoding)
BeyondCompare
HTML5
CSS3
BrightSign / BrightAuthor

Email Campaign
Management

Mailchimp
Constant Contact

Business
Applications

PeopleSoft
Microsoft Office Suite
(Outlook, Word, Excel,
PowerPoint, OneNote, Publisher)
Video conferencing
(Skype, Oovoo, Lync)
Slack

Read testimonials written for me >